Privacy Policy | Debt Free Firm

Legal

Privacy Policy

This page explains what personal information Debt Free Firm collects, why we collect it, who it may be shared with, and how it's protected whenever you use this site.

  • Last updated: September 20, 2026
  • Written in plain language
Clause 1

Section 1: About this policy

Anyone who uses Debt Free Firm deserves to know how their information is handled and looked after. This policy covers every piece of personal information we gather, however it reaches us — through the website, through the loan-introduction process, or in a conversation with our team.

The rules for using the site itself live in a separate document, our Terms & Conditions.

Using this site means accepting this policy. If any part of it doesn't sit right with you, please don't send us your information.

Clause 2

Section 2: What we collect, and where it comes from

Some of it you give us directly; the rest is picked up automatically as you browse. Here's how it breaks down:

  • Personal detailsFull name, email address, phone number, date of birth and mailing address
  • Debt detailsThe balances you're hoping to consolidate, who you currently owe, the standing of those accounts, and a general picture of your finances
  • Verification recordsSupporting documents a lender may ask for to confirm your identity, income or ability to repay — pay stubs or bank statements, for example
  • Technical dataYour device's IP address, browser and operating system, the site that sent you here, and how you move through our pages
  • CommunicationsA record of the calls, emails and messages exchanged between you and our team
Clause 3

Section 3: Why we use it

Your information is put to work only for the purposes listed below. It's never sold to advertisers or to businesses outside our network.

  • Processing your request and introducing you to a personal loan lender suited to your situation
  • Keeping you posted on where your request stands and what happens next
  • Confirming your identity and watching for fraud or unauthorized activity
  • Making this site work better and easier to use
  • Meeting our obligations under applicable laws, regulations and court orders
  • Sending updates or educational content, with your consent wherever the law requires it
Clause 4

Section 4: Who we share it with

We share information only in the situations below. We don't sell, rent or trade your details so that other companies can market to you.

  • The lender you're matched withYour request details go directly to the lender we introduce you to, so it can review them itself
  • Service providersOutside vendors that keep our platform running — hosting, analytics or messaging providers, for example — may handle data under binding confidentiality terms
  • Legal requirementsInformation may be disclosed when a law, a regulator or a valid legal process requires it
  • Business changesIf Debt Free Firm is acquired, merged or has its assets sold, your information could transfer to the new owner. We'd let you know if that happened
Clause 5

Section 5: Cookies and similar tools

Cookies and comparable technologies help keep this site running, show us how visitors use it, and help us make it better.

  • Essential cookiesNeeded for the site to work — turning them off would break parts of it
    Always on
  • Analytics cookiesTell us, in aggregate, how much traffic the site gets and how people move through it
    Optional
  • Marketing cookiesHelp tailor the ads you see and measure how campaigns perform, placed only if you consent
    Only with your consent

Your browser lets you manage or disable non-essential cookies at any time. Some parts of the site may work less smoothly if you do.

Clause 6

Section 6: Keeping it safe, and for how long

We guard your information against unauthorized access, loss and disclosure using measures standard for our industry — encrypted connections, secure servers, restricted internal access and periodic security reviews.

We keep personal data only as long as it serves the purposes set out in this policy, or as long as the law requires. Once that period ends, it's either securely deleted or stripped of anything that could identify you.

No system is airtight. We take reasonable precautions, but nothing sent over the internet can be promised as completely secure. Use a strong password, and think twice about what you share online.

Clause 7

Section 7: Rights over your own data

Depending on where you live, the law may give you specific rights over your personal data. We take every one of them seriously, and a verifiable request is answered within the window the relevant law sets.

AccessGet a copy of what we hold on file about you
CorrectionAsk us to fix anything that's wrong or incomplete
DeletionRequest that your personal data be erased, subject to what the law requires us to retain
ObjectionDecline specific uses of your data, direct marketing included
PortabilityReceive your data in a structured, machine-readable format
Withdrawing consentTake back consent at any point where consent is the basis for how we use your data
Clause 8

Section 8: Privacy questions

Have a question about your data, or want to make a request under section 7? Call (844) 580-2309 or email [email protected]. We answer privacy inquiries as promptly as we reasonably can. Full contact details are just below.

Debt FreeFIRM

Talk it through with a real person, about your privacy or anything else, any of these ways.

Disclosures: Debt Free Firm operates a website that introduces consumers to independent personal loan lenders. Debt Free Firm is not itself a lender or a loan broker, and it is not a law firm, a debt settlement company or a credit counseling organization; nothing on this site is legal, tax or financial advice. Debt Free Firm does not cancel, forgive or reduce debt. A consolidation loan pays off existing balances with a new loan that you repay. Debt Free Firm has no say over the interest rate, terms or approval decision on any loan. Those choices belong entirely to the lender you are matched with. Using Debt Free Firm is free of charge. Products, rates and terms differ among lenders, are not extended to every applicant and may be unavailable in some states. No approval, rate, term or amount is guaranteed by Debt Free Firm or by any lender in its network. A new loan is an important financial commitment, so examine each offer closely, including its rate, fees and repayment terms, before agreeing to it. Lenders in the network may compensate Debt Free Firm for introductions made through this site. Before you send any information, please read the Terms & Conditions and Privacy Policy.